Shipping policy

NEW ZEALAND - Flat Rate Shipping

We offer flat rate shipping nationwide, calculated automatically at checkout based on your parcel's weight and size:

  • Under 1kg (small parcels): NZ$9.99
  • 1kg–1.9kg (or larger/bulkier items): NZ$13.99
  • 2kg–2.9kg: NZ$22.99

Some lightweight items, such as long-handled tools, are sized for courier purposes based on their parcel dimensions rather than weight alone, so they may fall into a higher shipping band even if they don't feel heavy.

Most single items fall within these weight bands, so you'll see the exact shipping cost calculated at checkout based on what's in your cart, no surprises.

If your order weighs more than 2.9kg (for example, larger combined orders), please get in touch with us at easewear.nz@gmail.com and we'll confirm the shipping cost for you before you complete your purchase.

AUSTRALIA – Flat Rate Shipping

We now ship to Australia, with shipping calculated automatically at checkout based on your parcel's weight:

  • Under 0.5kg: NZ$17.99
  • 0.5–1kg: NZ$24.99
  • 1–2kg: NZ$35.99
  • 2–3kg: NZ$47.99

Delivery to Australia typically takes 3–10 business days once dispatched, based on NZ Post delivery estimates.

If you're shopping in AUD, product prices and shipping costs will be automatically converted and displayed in Australian dollars. The final shipping amount will always be shown at checkout.

Dispatch & Delivery Times

Orders are dispatched daily, with our courier collecting parcels at approximately 3pm each business day. Orders placed on weekends will be processed the next business day.

Once dispatched, delivery typically takes:

  • New Zealand: 2–3 business days
  • Australia: 3–10 business days

We'll send you a tracking number by email so you can follow your parcel's progress.

Please note:

  • Some items may not be in local stock at the time of purchase and may require a longer shipping time. We do our best to keep everything on hand and will email you order status updates.
  • If you've missed a delivery, please get in touch with us at easewear.nz@gmail.com and we'll help sort it out.
  • If a parcel is lost while in transit with the courier or shipping provider, please contact us and we’ll arrange a replacement. Once a parcel has been confirmed as delivered to the address provided, EaseWear is not responsible for loss or theft after delivery.